Capital Prosthetics & Orthotics Center suffers file theft

ZANESVILLE – On Dec. 12, 2016, Capital Prosthetic & Orthotic Center, Inc. was the victim of a storage locker theft that occurred at Brandywine Lock-N-Stock, in which thieves stole patient files stored in a storage locker rented by Capital Prosthetic and Orthotic Center, Inc.

A police report was immediately filed with the Zanesville police and an investigation commenced. On Dec. 21, 2016, Capital Prosthetic and Orthotic Center, Inc. was contacted by the Genoa Township Police Department after they recovered several boxes containing missing patient files. The Genoa Township Police Department case is still active.

Upon learning of this theft, Capital Prosthetic and Orthotic Center, Inc. promptly initiated an internal review to determine the scope of the information contained in the storage locker. At this time, Capital Prosthetic and Orthotic Center, Inc. has no evidence that the information has been used for fraudulent purposes.

The storage locker that was broken into contained patient files for patients seen between 2008 and 2012 at the Zanesville office of Capital Prosthetic and Orthotic Center, Inc. Patient information contained in the patient files may have included name, address, date of birth, phone number, social security number, medical diagnosis/treatments and insurance information. The total of 1,134 affected individuals reside in Ohio.

In compliance with its obligations under the Health Insurance Portability and Accountability Act (HIPAA) and applicable state law, Capital Prosthetic and Orthotic Center, Inc. has informed all affected individuals of this incident through a letter mailed with the United States Postal Service. Additionally, Capital Prosthetic and Orthotic Center, Inc. is offering all individuals affected by this incident one year of complimentary credit monitoring services from Experian. Capital Prosthetic and Orthotic Center, Inc. has also notified all required governmental agencies and credit bureaus.

Capital Prosthetic and Orthotic Center, Inc. regrets this incident and takes the protection of its patient’s personal information seriously. As a result of this incident, Capital Prosthetic and Orthotic Center, Inc. is cooperating with the Genoa Township Police Department’s investigation. Additionally, all patient files that are not located in the Zanesville office have been moved to a more secure storage facility, which includes additional security measures to minimize the chance that such an incident could occur again.

For questions regarding this incident, contact Cliff Mull with Benesch, Friedlander, Coplan & Aronoff, LLC at 216-363-4198.

Category: Business